Frequently Asked Questions
Basic Invoice is designed to be an easy-to-use invoicing and bookkeeping online service for everyday Australian micro businesses and tradespeople. Our goal is to make the system so simple that even a person with minimal computer ability can start using it right away.
- Micro retailers and sole traders
- Tradespeople
- Market retailers
- Sub-contractors
- SOHO and new businesses
- GST and non-GST registered business’s
- …..and the computer illiterate (it’s very easy to use)
Of course you don’t have to use all the features if you don’t want to, but here is the list of what Basic Invoice can do for you today:
- Creates Invoices and Quotations
- Purchase and supplier management
- Calculates and generates BAS and profit and loss reports when you need them: daily, quarterly, and yearly for your accountant
- Quotation to Invoice conversion system (no double entry!)
- Optional automated and manual emailing of invoices and quotes
- GST and non-GST. modes
- Optional automated reverse and forward GST calculation modes
- Optional customer and debtors management
- Purchases and supplier management
- Stock control with full serial number support
- Full barcode support
- Automated price tag printing, including bar codes
- Extended customer management
- Client database CSV exportation
- Invoice and quotation templates
- Bank statement importation (beta, support NAB with more banks coming)
- Thermal printer support
- Logo personalisation
- Line-by-line quick purchase editing
- Simple interface with built-in help and video tutorials
- Fully customisable invoices including your own company logo
- Inventory management featuring barcode support and “Chinese menu” style assisted invoice and quotation drafting (see video section for a demonstration of this revolutionary easy to use feature)
- Cloud hosted in a secure Australian Data Center with independent hardware firewalls, automated backups and power fail over systems.
The following features are in development with no ETA:
- PAYG and staff payroll
As BasicInvoice is a cloud service, it naturally supports most internet-connected devices with modern browsers. We test our software on the following platforms:
- Windows XP Vista 7 8 and 10
- macOS (all versions up to 10 years old)
- Android (tablet and mobile)
- iOS (tablet and mobile)
- Linux
Start a quote or invoice on your phone, then finish it on your tablet or computer 2 days later if you wish or vice versa or not at all… it’s simply just that flexible.
Basic Invoice is a 100 per cent Australian owned and supported company. In addition to watching our training videos and accessing in-app help, subscribers can email questions using the contact details on the “Contact Us” page of this website. If you have suggestions on what additional training videos you would like, we would love to hear from you. In order to allow us to maintain a low monthly subscription fee there will be no free telephone support.
This is for your security. Our private server uses basic.net.au as it’s portal… it’s also quicker to type that into your web browser for the first time.
Importation of NAB bank statements via CSV (a file type many spreadsheet programs including Excel can save and read) is presently in BETA. As for other types of CSV import, not yet… but this is in development.
Your data is backed up automatically every day to a secure server. Export customer database to CSV was introduced late 2017. Entire personal database backup is something that has been discussed and will perhaps be a feature in the next release.
No, you will not be able to work offline with this type of software. In the event of your internet connection failing, you are able to take notes of sales digitally or by hand and quickly and easily enter it into Basic Invoice when you have your connection back.
It is worth noting that its very rare to have not have any kind of internet connection available, and modern payment methods all require the net.
In most cases no – almost every device ships with a web browser capable of running Basic Invoice. No matter which device you use, if you have a web browser you almost certainly have access to all features of Basic Invoice.